Rodeway Inn: The rep actually, listened and helped me be pat...
A Rodeway Inn customer review by GetHuman user ~oreo from November 26th, 2017
Background on ~oreo's case
GetHuman: ~oreo - can you tell our other Rodeway Inn customers when your case took place?
~oreo: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Rodeway Inn, and if so, how?
GetHuman: And which of these common Rodeway Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~oreo a list of common Rodeway Inn problems)
~oreo: "Make a booking" was why I was trying to call.
~oreo's review of Rodeway Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Rodeway Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oreo: The rep actually, listened and helped me be patient for a refund on a night's stay. She explained what was most likely the hold up and insisted I call back tomorrow if it didn't work out. Thank you very much.
GetHuman: Let's quantify your experience contacting Rodeway Inn. On a scale of 1 to 5, how easy is it go get help on a Rodeway Inn problem?
~oreo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oreo: I'd give them a one out of five on communication.
GetHuman: And what about Rodeway Inn's ability to quickly and effectively address your problem?
~oreo: For that I would say three out of five.
GetHuman: And finally- any advice for other Rodeway Inn customers?
~oreo: Call them early in the day or late. Don't forget any personal or account information you might need for Rodeway Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oreo taken from his Rodeway Inn customer service problem that occurred on November 18th, 2017.