Royal Jordanian Airlines: Workers not honest, trips never come on time. T...

A Royal Jordanian Airlines customer review by GetHuman user GetHuman-433973 from November 25th, 2017

Background on GetHuman-433973's case

GetHuman: GetHuman-433973 - can you tell our other Royal Jordanian Airlines customers when your case took place?
GetHuman-433973: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Royal Jordanian Airlines, and if so, how?
GetHuman-433973: I used the 212-949-0060 number I found for on the GetHuman Royal Jordanian Airlines customer phone number page I was on: Royal Jordanian Airlines Customer Service Phone Number
GetHuman: And which of these common Royal Jordanian Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433973 a list of common Royal Jordanian Airlines problems)
GetHuman-433973: "Cancel my flight" was why I was trying to call.

GetHuman-433973's review of Royal Jordanian Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Royal Jordanian Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433973: Workers not honest, trips never come on time. Took * days for me to travel, when it shouldn't be that long. Never travel with this airline, you'll never reach your destination
GetHuman: Let's quantify your experience contacting Royal Jordanian Airlines. On a scale of 1 to 5, how easy is it go get help on a Royal Jordanian Airlines problem?
GetHuman-433973: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433973: I'd give them a one out of five on communication.
GetHuman: And what about Royal Jordanian Airlines's ability to quickly and effectively address your problem?
GetHuman-433973: For that I would say three out of five.
GetHuman: And finally- any advice for other Royal Jordanian Airlines customers?
GetHuman-433973: Call them early in the day or late. Don't forget any personal or account information you might need for Royal Jordanian Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433973 taken from his Royal Jordanian Airlines customer service problem that occurred on November 17th, 2017.

Royal Jordanian Airlines

1.00 of 5 stars | 15 reviews

GetHuman-433973's Royal Jordanian Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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