Ruby Tuesday: Complaint

A Ruby Tuesday customer review by GetHuman user GetHuman-ntedesco from December 7th, 2017

Background on GetHuman-ntedesco's case

GetHuman: GetHuman-ntedesco - can you tell our other Ruby Tuesday customers when your case took place?
GetHuman-ntedesco: Yup. It was evening, on December 2nd.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman-ntedesco: I used a email I found on the GetHuman Ruby Tuesday customer service contact info page: Contact Ruby Tuesday Customer Service
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ntedesco a list of common Ruby Tuesday problems)
GetHuman-ntedesco: "Cancel a reservation" was why I was trying to contact.

GetHuman-ntedesco's review of Ruby Tuesday customer service

GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ntedesco: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-ntedesco: Love Ruby Tuesday, great food. But that commercial with the woman at salad bar singing....totally *****! So annoying! Complete turn off. Dont even want to go there anymore.
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
GetHuman-ntedesco: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ntedesco: I'd give them a two out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
GetHuman-ntedesco: For that I would say three out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
GetHuman-ntedesco: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ntedesco taken from his Ruby Tuesday customer service problem that occurred on December 2nd, 2017.

Ruby Tuesday

1.63 of 5 stars | 30 reviews

GetHuman-ntedesco's Ruby Tuesday Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ruby Tuesday, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ruby Tuesday in any way.

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