Issue with Ruby Tuesday
A Ruby Tuesday customer review by GetHuman user GetHuman-riverben from December 7th, 2017
Background on GetHuman-riverben's case
GetHuman: GetHuman-riverben - can you tell our other Ruby Tuesday customers when your case took place?
GetHuman-riverben: Yup. It was morning, on December 2nd.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-riverben a list of common Ruby Tuesday problems)
GetHuman-riverben: "Cancel a reservation" was why I was trying to contact.
GetHuman-riverben's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-riverben: Issue with Ruby Tuesday
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-riverben: We were **.people with reservations arriving at *****Table was not ready. Had to wait. We ordered and we waited ** min when I asked where is our food waiter replied u r only wait ** min I told. Him that was not so. Another ** min passed I asked to spr to mgr. Finally the good came out. No apology was made. All ** said we will not go back. Very poor svc. I am rep all ** people. This rest is nearby and often frequented. .my phone no is **********
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
GetHuman-riverben: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-riverben: I'd give them a two out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
GetHuman-riverben: For that I would say one out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
GetHuman-riverben: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-riverben taken from his Ruby Tuesday customer service problem that occurred on December 2nd, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
GetHuman-riverben's Ruby Tuesday Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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