Ruby Tuesday: Compliant
A Ruby Tuesday customer review by GetHuman user GetHuman-ldrummin from December 8th, 2017
Background on GetHuman-ldrummin's case
GetHuman: GetHuman-ldrummin - can you tell our other Ruby Tuesday customers when your case took place?
GetHuman-ldrummin: Yup. It was morning, on December 4th.
GetHuman: Did you reach out to Ruby Tuesday, and if so, how?
GetHuman: And which of these common Ruby Tuesday customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ldrummin a list of common Ruby Tuesday problems)
GetHuman-ldrummin: "Cancel a reservation" was why I was trying to contact.
GetHuman-ldrummin's review of Ruby Tuesday customer service
GetHuman: So how would you sum up your experience for GetHuman's Ruby Tuesday customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ldrummin: Compliant
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-ldrummin: My experience with Ruby Tuesday's which was a horrible my wife and I decided to attend Sullivan Road College Park Georgia Ruby Tuesday for dinner we wanted to experience the new salad bar and which I have longed to have on this particular night I do remember that there with a steady go of customers unfortunate for us as customers we did not get our satisfaction guaranteed I have made several attempts to make contact with manager at this location phone tags have been on gone once I was able to connect with one of the managers her response to me was that the manager John was on vacation and that he would contact me on the following Wednesday I called back John was not there unfortunate for my wife and I we spent $** at this location to have a very unsatisfying evening at this point I just would like to receive my money back for our unsatisfactory night I do not wish to have another night at this location we had a server that was great that we tip $** which made our bill $**
GetHuman: Let's quantify your experience contacting Ruby Tuesday. On a scale of 1 to 5, how easy is it go get help on a Ruby Tuesday problem?
GetHuman-ldrummin: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ldrummin: I'd give them a one out of five on communication.
GetHuman: And what about Ruby Tuesday's ability to quickly and effectively address your problem?
GetHuman-ldrummin: For that I would say two out of five.
GetHuman: And finally- any advice for other Ruby Tuesday customers?
GetHuman-ldrummin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ruby Tuesday to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ldrummin taken from his Ruby Tuesday customer service problem that occurred on December 4th, 2017.
Ruby Tuesday
1.63 of 5 stars | 30 reviews
GetHuman-ldrummin's Ruby Tuesday Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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