RushCard: Dispute charge

A RushCard customer review by GetHuman user GetHuman46270 from December 7th, 2017

Background on GetHuman46270's case

GetHuman: GetHuman46270 - can you tell our other RushCard customers when your case took place?
GetHuman46270: Yup. It was middle of the night, on November 28th.
GetHuman: Did you reach out to RushCard, and if so, how?
GetHuman46270: I used a help page I found on the GetHuman RushCard customer service contact info page: Contact RushCard Customer Service
GetHuman: And which of these common RushCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman46270 a list of common RushCard problems)
GetHuman46270: "Replacement Card" was why I was trying to contact.

GetHuman46270's review of RushCard customer service

GetHuman: So how would you sum up your experience for GetHuman's RushCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman46270: Dispute charge
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman46270: Charges we're made from my card and the company disputed the charges but my money isn't back on my card.
GetHuman: Let's quantify your experience contacting RushCard. On a scale of 1 to 5, how easy is it go get help on a RushCard problem?
GetHuman46270: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman46270: I'd give them a five out of five on communication.
GetHuman: And what about RushCard's ability to quickly and effectively address your problem?
GetHuman46270: For that I would say five out of five.
GetHuman: And finally- any advice for other RushCard customers?
GetHuman46270: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for RushCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman46270 taken from his RushCard customer service problem that occurred on November 28th, 2017.

RushCard

8.70 of 5 stars | 47 reviews

GetHuman46270's RushCard Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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