RushCard: Havent received my card

A RushCard customer review by GetHuman user GetHuman-popsbigb from December 7th, 2017

Background on GetHuman-popsbigb's case

GetHuman: GetHuman-popsbigb - can you tell our other RushCard customers when your case took place?
GetHuman-popsbigb: Yup. It was afternoon, on November 27th.
GetHuman: Did you reach out to RushCard, and if so, how?
GetHuman-popsbigb: I used a help page I found on the GetHuman RushCard customer service contact info page: Contact RushCard Customer Service
GetHuman: And which of these common RushCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-popsbigb a list of common RushCard problems)
GetHuman-popsbigb: "Replacement Card" was why I was trying to contact.

GetHuman-popsbigb's review of RushCard customer service

GetHuman: So how would you sum up your experience for GetHuman's RushCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-popsbigb: Havent received my card
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-popsbigb: Id like to find out why my card isnt here yet and when it will be here.
GetHuman: Let's quantify your experience contacting RushCard. On a scale of 1 to 5, how easy is it go get help on a RushCard problem?
GetHuman-popsbigb: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-popsbigb: I'd give them a five out of five on communication.
GetHuman: And what about RushCard's ability to quickly and effectively address your problem?
GetHuman-popsbigb: For that I would say five out of five.
GetHuman: And finally- any advice for other RushCard customers?
GetHuman-popsbigb: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for RushCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-popsbigb taken from his RushCard customer service problem that occurred on November 27th, 2017.

RushCard

5.90 of 5 stars | 47 reviews

GetHuman-popsbigb's RushCard Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like RushCard, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with RushCard in any way.

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