Ryanair: ryan air are the worst airline company in the w...

A Ryanair customer review by GetHuman user ~disappointed customer from November 21st, 2017

Background on ~disappointed customer's case

GetHuman: ~disappointed customer - can you tell our other Ryanair customers when your case took place?
~disappointed customer: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Ryanair, and if so, how?
~disappointed customer: I used the +44 871 246 0002 number I found for on the GetHuman Ryanair customer phone number page I was on: Ryanair Customer Service Phone Number
GetHuman: And which of these common Ryanair customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed customer a list of common Ryanair problems)
~disappointed customer: "Baggage problem" was why I was trying to call.

~disappointed customer's review of Ryanair customer service

GetHuman: So how would you sum up your experience for GetHuman's Ryanair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed customer: ryan air are the worst airline company in the world. Service is terrible, prices are **** and i will never fly with them again. they're a joke!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Ryanair. On a scale of 1 to 5, how easy is it go get help on a Ryanair problem?
~disappointed customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed customer: I'd give them a five out of five on communication.
GetHuman: And what about Ryanair's ability to quickly and effectively address your problem?
~disappointed customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Ryanair customers?
~disappointed customer: Call them early in the day or late. Don't forget any personal or account information you might need for Ryanair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed customer taken from his Ryanair customer service problem that occurred on November 13th, 2017.

Ryanair

3.04 of 5 stars | 212 reviews

~disappointed customer's Ryanair Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

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