STC: I AM WAIT FOR ** MINUTES AFTER THAT ITS SIMPLY...
A STC customer review by GetHuman user ~Helpless care . . . from November 16th, 2017
Background on ~Helpless care . . . 's case
GetHuman: ~Helpless care . . . - can you tell our other STC customers when your case took place?
~Helpless care . . . : Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~Helpless care . . . a list of common STC problems)
~Helpless care . . . : "Change plan" was why I was trying to call.
~Helpless care . . . 's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helpless care . . . : I AM WAIT FOR ** MINUTES AFTER THAT ITS SIMPLY SAY CALL AFTER SOME TIME, I NEVER SEE ANY CUSTOMER SERVICES LIKE THIS
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~Helpless care . . . : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helpless care . . . : I'd give them a five out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~Helpless care . . . : For that I would say five out of five.
GetHuman: And finally- any advice for other STC customers?
~Helpless care . . . : Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helpless care . . . taken from his STC customer service problem that occurred on November 13th, 2017.