You STC Customer Service is Unbelivable..! The...

A STC customer review by GetHuman user ~Picker Head from November 27th, 2017

Background on ~Picker Head's case

GetHuman: ~Picker Head - can you tell our other STC customers when your case took place?
~Picker Head: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to STC, and if so, how?
~Picker Head: I used the 902 number I found for on the GetHuman STC customer phone number page I was on: STC Customer Service Phone Number
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~Picker Head a list of common STC problems)
~Picker Head: "Update account information" was why I was trying to call.

~Picker Head's review of STC customer service

GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Picker Head: You STC Customer Service is Unbelivable..! The line is off so how can we reach your CS.. your Dump ***..! This Company is a serious ALIBABA..!
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~Picker Head: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Picker Head: I'd give them a five out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~Picker Head: For that I would say five out of five.
GetHuman: And finally- any advice for other STC customers?
~Picker Head: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Picker Head taken from his STC customer service problem that occurred on November 23rd, 2017.

STC

2.88 of 5 stars | 62 reviews

~Picker Head's STC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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