STC: I've always experienced from service that, mos...
A STC customer review by GetHuman user ~pusong bato68 from November 19th, 2017
Background on ~pusong bato68's case
GetHuman: ~pusong bato68 - can you tell our other STC customers when your case took place?
~pusong bato68: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~pusong bato68 a list of common STC problems)
~pusong bato68: "Lower my bill" was why I was trying to call.
~pusong bato68's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pusong bato68: I've always experienced from service that, most of the time I recharge and sent one SMS to my family, all the remaining balance of the recharge and previously recharged are "eaten" by STC. PLEASE HELP.
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~pusong bato68: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pusong bato68: I'd give them a one out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~pusong bato68: For that I would say four out of five.
GetHuman: And finally- any advice for other STC customers?
~pusong bato68: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pusong bato68 taken from his STC customer service problem that occurred on November 12th, 2017.