STC: internet problem ,my subscribtion ** mb but i g...
A STC customer review by GetHuman user GetHuman-285600 from November 14th, 2017
Background on GetHuman-285600's case
GetHuman: GetHuman-285600 - can you tell our other STC customers when your case took place?
GetHuman-285600: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-285600 a list of common STC problems)
GetHuman-285600: "Technical support" was why I was trying to call.
GetHuman-285600's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-285600: internet problem ,my subscribtion ** mb but i get only * mb.for this i visit STCoffice today ,unfortunatky i dont get possitive report
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
GetHuman-285600: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-285600: I'd give them a five out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
GetHuman-285600: For that I would say four out of five.
GetHuman: And finally- any advice for other STC customers?
GetHuman-285600: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-285600 taken from his STC customer service problem that occurred on November 6th, 2017.