STC: sir our landline is not working and our interne...
A STC customer review by GetHuman user ~nusrat jahan from November 14th, 2017
Background on ~nusrat jahan's case
GetHuman: ~nusrat jahan - can you tell our other STC customers when your case took place?
~nusrat jahan: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to STC, and if so, how?
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~nusrat jahan a list of common STC problems)
~nusrat jahan: "Lower my bill" was why I was trying to call.
~nusrat jahan's review of STC customer service
GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nusrat jahan: sir our landline is not working and our internet line is very slow we can't use anything properly......
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~nusrat jahan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nusrat jahan: I'd give them a three out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~nusrat jahan: For that I would say two out of five.
GetHuman: And finally- any advice for other STC customers?
~nusrat jahan: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nusrat jahan taken from his STC customer service problem that occurred on November 11th, 2017.