STC: two times i activate the promotions of **mints...

A STC customer review by GetHuman user ~melinda campo capinig from November 15th, 2017

Background on ~melinda campo capinig's case

GetHuman: ~melinda campo capinig - can you tell our other STC customers when your case took place?
~melinda campo capinig: Yes I can. It was late at night, on November 12th.
GetHuman: Did you reach out to STC, and if so, how?
~melinda campo capinig: I used the 902 number I found for on the GetHuman STC customer phone number page I was on: STC Customer Service Phone Number
GetHuman: And which of these common STC customer issues best describes the reason you wanted to talk to them?
(Shows ~melinda campo capinig a list of common STC problems)
~melinda campo capinig: "Complaint" was why I was trying to call.

~melinda campo capinig's review of STC customer service

GetHuman: So how would you sum up your experience for GetHuman's STC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~melinda campo capinig: two times i activate the promotions of **mints worth **riyals,,im wasted **riyals,but its useless because i did not use it anymore...many times i complained but never solve.why its happining like these?pls i need the answer..thank you!!
GetHuman: Let's quantify your experience contacting STC. On a scale of 1 to 5, how easy is it go get help on a STC problem?
~melinda campo capinig: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~melinda campo capinig: I'd give them a five out of five on communication.
GetHuman: And what about STC's ability to quickly and effectively address your problem?
~melinda campo capinig: For that I would say three out of five.
GetHuman: And finally- any advice for other STC customers?
~melinda campo capinig: Call them early in the day or late. Don't forget any personal or account information you might need for STC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~melinda campo capinig taken from his STC customer service problem that occurred on November 12th, 2017.

STC

2.88 of 5 stars | 62 reviews

~melinda campo capinig's STC Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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