SafeLink Wireless: Cant speak english - call center most likely i...
A SafeLink Wireless customer review by GetHuman user ~Mad Vet from November 17th, 2017
Background on ~Mad Vet's case
GetHuman: ~Mad Vet - can you tell our other SafeLink Wireless customers when your case took place?
~Mad Vet: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad Vet a list of common SafeLink Wireless problems)
~Mad Vet: "Setup service" was why I was trying to call.
~Mad Vet's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad Vet: Cant speak english - call center most likely india - they tell you call *-***-***-**** who then tells you to call *-***-***-**** who tells you to call the ***-***-**** - Run around
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Mad Vet: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad Vet: I'd give them a two out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Mad Vet: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Mad Vet: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad Vet taken from his SafeLink Wireless customer service problem that occurred on November 15th, 2017.