SafeLink Wireless: i never receive my monthy mins , i always have...
A SafeLink Wireless customer review by GetHuman user ~pam wiggins from November 19th, 2017
Background on ~pam wiggins's case
GetHuman: ~pam wiggins - can you tell our other SafeLink Wireless customers when your case took place?
~pam wiggins: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~pam wiggins a list of common SafeLink Wireless problems)
~pam wiggins: "Cancel service" was why I was trying to call.
~pam wiggins's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pam wiggins: i never receive my monthy mins , i always have to call and call and call , i never get a human , this recording is stupid , i need a human ,,,, it's now dec **th i havent received my mins and i haven't received my mins for the month of november either ,, i don't have messages or texts that haven't been erased either ,, i need help here , what good is this phone ????????????? this is so agravating
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~pam wiggins: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pam wiggins: I'd give them a four out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~pam wiggins: For that I would say five out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~pam wiggins: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pam wiggins taken from his SafeLink Wireless customer service problem that occurred on November 18th, 2017.