Safeco Insurance: Safeco has not returned a single call in ** day...
A Safeco Insurance customer review by GetHuman user ~Bobby Burt from November 10th, 2017
Background on ~Bobby Burt's case
GetHuman: ~Bobby Burt - can you tell our other Safeco Insurance customers when your case took place?
~Bobby Burt: Yes. It was morning, on November 2nd.
GetHuman: Did you reach out to Safeco Insurance, and if so, how?
GetHuman: And which of these common Safeco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobby Burt a list of common Safeco Insurance problems)
~Bobby Burt: "Update account information" was why I was trying to call.
~Bobby Burt's review of Safeco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Safeco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobby Burt: Safeco has not returned a single call in ** days with regards to severe hail damage claim. Zero effort on their part to quickly settle a claim.
GetHuman: Let's quantify your experience contacting Safeco Insurance. On a scale of 1 to 5, how easy is it go get help on a Safeco Insurance problem?
~Bobby Burt: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobby Burt: I'd give them a one out of five on communication.
GetHuman: And what about Safeco Insurance's ability to quickly and effectively address your problem?
~Bobby Burt: For that I would say five out of five.
GetHuman: And finally- any advice for other Safeco Insurance customers?
~Bobby Burt: Call them early in the day or late. Don't forget any personal or account information you might need for Safeco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobby Burt taken from his Safeco Insurance customer service problem that occurred on November 2nd, 2017.