Safeco Insurance: Was hit by Safeco insured in December ****, dee...
A Safeco Insurance customer review by GetHuman user ~mmf from November 9th, 2017
Background on ~mmf's case
GetHuman: ~mmf - can you tell our other Safeco Insurance customers when your case took place?
~mmf: Yup. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Safeco Insurance, and if so, how?
GetHuman: And which of these common Safeco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~mmf a list of common Safeco Insurance problems)
~mmf: "Update account information" was why I was trying to call.
~mmf's review of Safeco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Safeco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mmf: Was hit by Safeco insured in December ****, deemed their fault. I am still waiting for settlement to pay for my totaled vehicle. awful company to deal with. Greggory Warren is unresponsive
GetHuman: Let's quantify your experience contacting Safeco Insurance. On a scale of 1 to 5, how easy is it go get help on a Safeco Insurance problem?
~mmf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mmf: I'd give them a three out of five on communication.
GetHuman: And what about Safeco Insurance's ability to quickly and effectively address your problem?
~mmf: For that I would say five out of five.
GetHuman: And finally- any advice for other Safeco Insurance customers?
~mmf: Call them early in the day or late. Don't forget any personal or account information you might need for Safeco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mmf taken from his Safeco Insurance customer service problem that occurred on November 4th, 2017.