Safeco Insurance: We are still waiting for a settlement on a clai...
A Safeco Insurance customer review by GetHuman user ~szt46 from November 5th, 2017
Background on ~szt46's case
GetHuman: ~szt46 - can you tell our other Safeco Insurance customers when your case took place?
~szt46: Sure. It was evening, on October 30th.
GetHuman: Did you reach out to Safeco Insurance, and if so, how?
GetHuman: And which of these common Safeco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~szt46 a list of common Safeco Insurance problems)
~szt46: "Make/Chase a claim" was why I was trying to call.
~szt46's review of Safeco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Safeco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~szt46: We are still waiting for a settlement on a claim filed ** January ****!!! We cannot reach the Safeco claims adjuster by phone (mailbox always full) or email ("failure to deliver"). VERY frustrating!!!!
GetHuman: Let's quantify your experience contacting Safeco Insurance. On a scale of 1 to 5, how easy is it go get help on a Safeco Insurance problem?
~szt46: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~szt46: I'd give them a one out of five on communication.
GetHuman: And what about Safeco Insurance's ability to quickly and effectively address your problem?
~szt46: For that I would say four out of five.
GetHuman: And finally- any advice for other Safeco Insurance customers?
~szt46: Call them early in the day or late. Don't forget any personal or account information you might need for Safeco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~szt46 taken from his Safeco Insurance customer service problem that occurred on October 30th, 2017.