Sam's Club: Membership not worth it
A Sam's Club customer review by GetHuman user GetHuman4972 from December 2nd, 2017
Background on GetHuman4972's case
GetHuman: GetHuman4972 - can you tell our other Sam's Club customers when your case took place?
GetHuman4972: Yes I can. It was afternoon, on November 25th.
GetHuman: Did you reach out to Sam's Club, and if so, how?
GetHuman: And which of these common Sam's Club customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman4972 a list of common Sam's Club problems)
GetHuman4972: "Track order" was why I was trying to call.
GetHuman4972's review of Sam's Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Sam's Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman4972: Membership not worth it
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman4972: Upgraded membership and it's not worth the money
GetHuman: Let's quantify your experience contacting Sam's Club. On a scale of 1 to 5, how easy is it go get help on a Sam's Club problem?
GetHuman4972: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman4972: I'd give them a two out of five on communication.
GetHuman: And what about Sam's Club's ability to quickly and effectively address your problem?
GetHuman4972: For that I would say one out of five.
GetHuman: And finally- any advice for other Sam's Club customers?
GetHuman4972: Call them early in the day or late. Don't forget any personal or account information you might need for Sam's Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman4972 taken from his Sam's Club customer service problem that occurred on November 25th, 2017.