Samsclub.com: Even though I've had to call * times to get my...
A Samsclub.com customer review by GetHuman user ~alifoxx from November 24th, 2017
Background on ~alifoxx's case
GetHuman: ~alifoxx - can you tell our other Samsclub.com customers when your case took place?
~alifoxx: Yes I can. It was late at night, on November 22nd.
GetHuman: Did you reach out to Samsclub.com, and if so, how?
GetHuman: And which of these common Samsclub.com customer issues best describes the reason you wanted to talk to them?
(Shows ~alifoxx a list of common Samsclub.com problems)
~alifoxx: "Change order" was why I was trying to call.
~alifoxx's review of Samsclub.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Samsclub.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alifoxx: Even though I've had to call * times to get my issue resolved it was a quick response and representative I was able to understand clearly.
GetHuman: Let's quantify your experience contacting Samsclub.com. On a scale of 1 to 5, how easy is it go get help on a Samsclub.com problem?
~alifoxx: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alifoxx: I'd give them a four out of five on communication.
GetHuman: And what about Samsclub.com's ability to quickly and effectively address your problem?
~alifoxx: For that I would say three out of five.
GetHuman: And finally- any advice for other Samsclub.com customers?
~alifoxx: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Samsclub.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alifoxx taken from his Samsclub.com customer service problem that occurred on November 22nd, 2017.
Samsclub.com
1.00 of 5 stars | 14 reviews
~alifoxx's Samsclub.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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