Samsclub.com: Sam's is a weird company anyway with it's cop a...
A Samsclub.com customer review by GetHuman user ~Ihatesams from November 10th, 2017
Background on ~Ihatesams's case
GetHuman: ~Ihatesams - can you tell our other Samsclub.com customers when your case took place?
~Ihatesams: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to Samsclub.com, and if so, how?
GetHuman: And which of these common Samsclub.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ihatesams a list of common Samsclub.com problems)
~Ihatesams: "Cancel order" was why I was trying to call.
~Ihatesams's review of Samsclub.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Samsclub.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ihatesams: Sam's is a weird company anyway with it's cop at the door, but this number (****) puts you into a long involved robotic terrorist network, and if it doesn't like you, it hangs up.**I was told that if you dial ***-***-**** and then put in the last * of your social, and then key in *, you ask for customer service.
GetHuman: Let's quantify your experience contacting Samsclub.com. On a scale of 1 to 5, how easy is it go get help on a Samsclub.com problem?
~Ihatesams: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ihatesams: I'd give them a one out of five on communication.
GetHuman: And what about Samsclub.com's ability to quickly and effectively address your problem?
~Ihatesams: For that I would say four out of five.
GetHuman: And finally- any advice for other Samsclub.com customers?
~Ihatesams: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Samsclub.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ihatesams taken from his Samsclub.com customer service problem that occurred on November 8th, 2017.