Samsclub.com: WANT TO CORRECT MY ADDRESS ON MAGAZINE. I WAS...
A Samsclub.com customer review by GetHuman user ~more a about you from November 14th, 2017
Background on ~more a about you's case
GetHuman: ~more a about you - can you tell our other Samsclub.com customers when your case took place?
~more a about you: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Samsclub.com, and if so, how?
GetHuman: And which of these common Samsclub.com customer issues best describes the reason you wanted to talk to them?
(Shows ~more a about you a list of common Samsclub.com problems)
~more a about you: "Make a purchase" was why I was trying to call.
~more a about you's review of Samsclub.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Samsclub.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~more a about you: WANT TO CORRECT MY ADDRESS ON MAGAZINE. I WAS ASKED TO PAY $'S FOR HELP ONLINE. DO NOT WANT TO*PAY TO GET ADDRESS CORRECTED.
GetHuman: Let's quantify your experience contacting Samsclub.com. On a scale of 1 to 5, how easy is it go get help on a Samsclub.com problem?
~more a about you: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~more a about you: I'd give them a two out of five on communication.
GetHuman: And what about Samsclub.com's ability to quickly and effectively address your problem?
~more a about you: For that I would say one out of five.
GetHuman: And finally- any advice for other Samsclub.com customers?
~more a about you: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Samsclub.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~more a about you taken from his Samsclub.com customer service problem that occurred on November 9th, 2017.
Samsclub.com
1.00 of 5 stars | 14 reviews
~more a about you's Samsclub.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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