Que garantia tiene las tables de la samsung.*mi...
A Samsung customer review by GetHuman user ~reneyajaira reyes lut from November 24th, 2017
Background on ~reneyajaira reyes lut's case
GetHuman: ~reneyajaira reyes lut - can you tell our other Samsung customers when your case took place?
~reneyajaira reyes lut: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Samsung, and if so, how?
GetHuman: And which of these common Samsung customer issues best describes the reason you wanted to talk to them?
(Shows ~reneyajaira reyes lut a list of common Samsung problems)
~reneyajaira reyes lut: "Account Access" was why I was trying to call.
~reneyajaira reyes lut's review of Samsung customer service
GetHuman: So how would you sum up your experience for GetHuman's Samsung customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~reneyajaira reyes lut: Que garantia tiene las tables de la samsung.*mi problema es que mi table ya no quiso cargar y tengo muy poco con ella y fui a la surcursal donde lo compre en la best buy y me informaron que ellos solo se encargan de vender la mercancia y solo la compania de la samsung se encargan de arreglarlo y no puedo informarme con ustedes para poder saber que puedo hacer con el problema de la tablet
GetHuman: Let's quantify your experience contacting Samsung. On a scale of 1 to 5, how easy is it go get help on a Samsung problem?
~reneyajaira reyes lut: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~reneyajaira reyes lut: I'd give them a one out of five on communication.
GetHuman: And what about Samsung's ability to quickly and effectively address your problem?
~reneyajaira reyes lut: For that I would say one out of five.
GetHuman: And finally- any advice for other Samsung customers?
~reneyajaira reyes lut: Call them early in the day or late. Don't forget any personal or account information you might need for Samsung to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~reneyajaira reyes lut taken from his Samsung customer service problem that occurred on November 17th, 2017.