Samsung: they told me they had emailed me with the addre...

A Samsung customer review by GetHuman user ~i should of got a iphone from November 24th, 2017

Background on ~i should of got a iphone's case

GetHuman: ~i should of got a iphone - can you tell our other Samsung customers when your case took place?
~i should of got a iphone: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Samsung, and if so, how?
~i should of got a iphone: I used the 800-726-7864 number I found for on the GetHuman Samsung customer phone number page I was on: Samsung Customer Service Phone Number
GetHuman: And which of these common Samsung customer issues best describes the reason you wanted to talk to them?
Shows ~i should of got a iphone a list of common Samsung problems
~i should of got a iphone: "Track an Order" was why I was trying to call.

~i should of got a iphone's review of Samsung customer service

GetHuman: So how would you sum up your experience for GetHuman's Samsung customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i should of got a iphone: they told me they had emailed me with the address i had to send my phone, to get repaired. i never got the email. and i had to pay for shipping when it is there system failure
GetHuman: Let's quantify your experience contacting Samsung. On a scale of 1 to 5, how easy is it go get help on a Samsung problem?
~i should of got a iphone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i should of got a iphone: I'd give them a one out of five on communication.
GetHuman: And what about Samsung's ability to quickly and effectively address your problem?
~i should of got a iphone: For that I would say one out of five.
GetHuman: And finally- any advice for other Samsung customers?
~i should of got a iphone: Call them early in the day or late. Don't forget any personal or account information you might need for Samsung to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i should of got a iphone taken from his Samsung customer service problem that occurred on November 17th, 2017.

Samsung

1.58 of 5 stars | 344 reviews
Samsung ReviewsSamsung's Phone NumberAll Samsung contact infoGeneral Samsung customer service info
~i should of got a iphone's Samsung Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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