Scandinavian Airlines (SAS): So much for customer service in Northern Europe...
A Scandinavian Airlines (SAS) customer review by GetHuman user ~art vandelay from November 23rd, 2017
Background on ~art vandelay's case
GetHuman: ~art vandelay - can you tell our other Scandinavian Airlines (SAS) customers when your case took place?
~art vandelay: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Scandinavian Airlines (SAS), and if so, how?
GetHuman: And which of these common Scandinavian Airlines (SAS) customer issues best describes the reason you wanted to talk to them?
(Shows ~art vandelay a list of common Scandinavian Airlines (SAS) problems)
~art vandelay: "Complaint" was why I was trying to call.
~art vandelay's review of Scandinavian Airlines (SAS) customer service
GetHuman: So how would you sum up your experience for GetHuman's Scandinavian Airlines (SAS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~art vandelay: So much for customer service in Northern Europe. Worse than anything in the US. The phone agents are borderline retarded too.
GetHuman: Let's quantify your experience contacting Scandinavian Airlines (SAS). On a scale of 1 to 5, how easy is it go get help on a Scandinavian Airlines (SAS) problem?
~art vandelay: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~art vandelay: I'd give them a one out of five on communication.
GetHuman: And what about Scandinavian Airlines (SAS)'s ability to quickly and effectively address your problem?
~art vandelay: For that I would say five out of five.
GetHuman: And finally- any advice for other Scandinavian Airlines (SAS) customers?
~art vandelay: Call them early in the day or late. Don't forget any personal or account information you might need for Scandinavian Airlines (SAS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~art vandelay taken from his Scandinavian Airlines (SAS) customer service problem that occurred on November 15th, 2017.