Sears Credit Card: they wanted my credit card number n i didnt hav...
A Sears Credit Card customer review by GetHuman user ~stephine mcmurdy from November 14th, 2017
Background on ~stephine mcmurdy's case
GetHuman: ~stephine mcmurdy - can you tell our other Sears Credit Card customers when your case took place?
~stephine mcmurdy: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Sears Credit Card, and if so, how?
GetHuman: And which of these common Sears Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~stephine mcmurdy a list of common Sears Credit Card problems)
~stephine mcmurdy: "Setup an account" was why I was trying to call.
~stephine mcmurdy's review of Sears Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stephine mcmurdy: they wanted my credit card number n i didnt have and dont have it handy when alls im trying to do is add my sister as an alternative user so her social security number will work like the guy told my sister thts all i had to do is call them
GetHuman: Let's quantify your experience contacting Sears Credit Card. On a scale of 1 to 5, how easy is it go get help on a Sears Credit Card problem?
~stephine mcmurdy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stephine mcmurdy: I'd give them a three out of five on communication.
GetHuman: And what about Sears Credit Card's ability to quickly and effectively address your problem?
~stephine mcmurdy: For that I would say four out of five.
GetHuman: And finally- any advice for other Sears Credit Card customers?
~stephine mcmurdy: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stephine mcmurdy taken from his Sears Credit Card customer service problem that occurred on November 13th, 2017.