Sears Delivery: I've been put off and put off since Wednesday...

A Sears Delivery customer review by GetHuman user ~disgusted with delivery from November 13th, 2017

Background on ~disgusted with delivery's case

GetHuman: ~disgusted with delivery - can you tell our other Sears Delivery customers when your case took place?
~disgusted with delivery: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
~disgusted with delivery: I used the 800-732-7747 number I found for on the GetHuman Sears Delivery customer phone number page I was on: Sears Delivery Customer Service Phone Number
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted with delivery a list of common Sears Delivery problems)
~disgusted with delivery: "Account Access" was why I was trying to call.

~disgusted with delivery's review of Sears Delivery customer service

GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted with delivery: I've been put off and put off since Wednesday, and they can't even tell me when they are coming. The delivery at Sears is horrible.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~disgusted with delivery: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted with delivery: I'd give them a one out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~disgusted with delivery: For that I would say two out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~disgusted with delivery: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted with delivery taken from his Sears Delivery customer service problem that occurred on November 9th, 2017.

Sears Delivery

2.11 of 5 stars | 242 reviews

~disgusted with delivery's Sears Delivery Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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