Sears Delivery: LOUSY TREATME*NT
A Sears Delivery customer review by GetHuman user ~WILLIAM KING from November 25th, 2017
Background on ~WILLIAM KING's case
GetHuman: ~WILLIAM KING - can you tell our other Sears Delivery customers when your case took place?
~WILLIAM KING: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~WILLIAM KING a list of common Sears Delivery problems)
~WILLIAM KING: "Overcharge/Strange charge" was why I was trying to call.
~WILLIAM KING's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WILLIAM KING: LOUSY TREATME*NT
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~WILLIAM KING: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WILLIAM KING: I'd give them a one out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~WILLIAM KING: For that I would say one out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~WILLIAM KING: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WILLIAM KING taken from his Sears Delivery customer service problem that occurred on November 21st, 2017.