Selectel Wireless: I don't expect much from prepaid companies. Kee...

A Selectel Wireless customer review by GetHuman user GetHuman-221635 from November 20th, 2017

Background on GetHuman-221635's case

GetHuman: GetHuman-221635 - can you tell our other Selectel Wireless customers when your case took place?
GetHuman-221635: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Selectel Wireless, and if so, how?
GetHuman-221635: I used the 877-218-5744 number I found for on the GetHuman Selectel Wireless customer phone number page I was on: Selectel Wireless Customer Service Phone Number
GetHuman: And which of these common Selectel Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-221635 a list of common Selectel Wireless problems)
GetHuman-221635: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-221635's review of Selectel Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Selectel Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-221635: I don't expect much from prepaid companies. Keep my rates cheap and I'm satisfied. You get what you pay for people. Thank you, Selectel for the cheap rates.
GetHuman: Let's quantify your experience contacting Selectel Wireless. On a scale of 1 to 5, how easy is it go get help on a Selectel Wireless problem?
GetHuman-221635: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-221635: I'd give them a two out of five on communication.
GetHuman: And what about Selectel Wireless's ability to quickly and effectively address your problem?
GetHuman-221635: For that I would say one out of five.
GetHuman: And finally- any advice for other Selectel Wireless customers?
GetHuman-221635: Call them early in the day or late. Don't forget any personal or account information you might need for Selectel Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-221635 taken from his Selectel Wireless customer service problem that occurred on November 18th, 2017.

Selectel Wireless

1.00 of 5 stars | 12 reviews

GetHuman-221635's Selectel Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Selectel Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Selectel Wireless in any way.

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