I have an issue with Selectel Wireless
A Selectel Wireless customer review by GetHuman user GetHuman-acejabo from December 8th, 2017
Background on GetHuman-acejabo's case
GetHuman: GetHuman-acejabo - can you tell our other Selectel Wireless customers when your case took place?
GetHuman-acejabo: Yeah. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Selectel Wireless, and if so, how?
GetHuman: And which of these common Selectel Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-acejabo a list of common Selectel Wireless problems)
GetHuman-acejabo: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-acejabo's review of Selectel Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Selectel Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-acejabo: I have an issue with Selectel Wireless
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-acejabo: I cannot get through by phone to renew my service
GetHuman: Let's quantify your experience contacting Selectel Wireless. On a scale of 1 to 5, how easy is it go get help on a Selectel Wireless problem?
GetHuman-acejabo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-acejabo: I'd give them a one out of five on communication.
GetHuman: And what about Selectel Wireless's ability to quickly and effectively address your problem?
GetHuman-acejabo: For that I would say three out of five.
GetHuman: And finally- any advice for other Selectel Wireless customers?
GetHuman-acejabo: Call them early in the day or late. Don't forget any personal or account information you might need for Selectel Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-acejabo taken from his Selectel Wireless customer service problem that occurred on December 7th, 2017.