Seterus Inc.: Would like to contact any current or ex-employe...
A Seterus Inc. customer review by GetHuman user ~Scotty from November 27th, 2017
Background on ~Scotty's case
GetHuman: ~Scotty - can you tell our other Seterus Inc. customers when your case took place?
~Scotty: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Seterus Inc., and if so, how?
GetHuman: And which of these common Seterus Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Scotty a list of common Seterus Inc. problems)
~Scotty: "Update account information" was why I was trying to call.
~Scotty's review of Seterus Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Seterus Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scotty: Would like to contact any current or ex-employee for contact numbers for legal or corporate.*Have been trying for several months, along with my Attorney and US congress person to contact more that the base phone drone and all of us have found it impossible to move up the food chain.*I'm attempting to assist a relative who is waiting for an organ transplant, not negotiate a lower rate...rather attempting to 'purchase' their note at full value so I can restructure the payments to a more livable amount.
GetHuman: Let's quantify your experience contacting Seterus Inc.. On a scale of 1 to 5, how easy is it go get help on a Seterus Inc. problem?
~Scotty: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scotty: I'd give them a one out of five on communication.
GetHuman: And what about Seterus Inc.'s ability to quickly and effectively address your problem?
~Scotty: For that I would say one out of five.
GetHuman: And finally- any advice for other Seterus Inc. customers?
~Scotty: Call them early in the day or late. Don't forget any personal or account information you might need for Seterus Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scotty taken from his Seterus Inc. customer service problem that occurred on November 17th, 2017.