Shark Vacuum: Good People I think.*My experience,(spoke with...
A Shark Vacuum customer review by GetHuman user ~shark vac dude from November 20th, 2017
Background on ~shark vac dude's case
GetHuman: ~shark vac dude - can you tell our other Shark Vacuum customers when your case took place?
~shark vac dude: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Shark Vacuum, and if so, how?
GetHuman: And which of these common Shark Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~shark vac dude a list of common Shark Vacuum problems)
~shark vac dude: "Technical support" was why I was trying to call.
~shark vac dude's review of Shark Vacuum customer service
GetHuman: So how would you sum up your experience for GetHuman's Shark Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shark vac dude: Good People I think.*My experience,(spoke with Charles at the new brunswick Canadian call center. *VERY help full in standing behind their cord less hand held vac. they were all set to replace it. when I was able*to figure out a way to fix the unit, with his advice. *Good product to begin with (*.*v.cordless vac)*and now its working just fine again.
GetHuman: Let's quantify your experience contacting Shark Vacuum. On a scale of 1 to 5, how easy is it go get help on a Shark Vacuum problem?
~shark vac dude: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shark vac dude: I'd give them a four out of five on communication.
GetHuman: And what about Shark Vacuum's ability to quickly and effectively address your problem?
~shark vac dude: For that I would say three out of five.
GetHuman: And finally- any advice for other Shark Vacuum customers?
~shark vac dude: Call them early in the day or late. Don't forget any personal or account information you might need for Shark Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shark vac dude taken from his Shark Vacuum customer service problem that occurred on November 14th, 2017.