Sharp: First Contacted them on June **th that my ** in...
A Sharp customer review by GetHuman user ~wontplayaces from November 6th, 2017
Background on ~wontplayaces's case
GetHuman: ~wontplayaces - can you tell our other Sharp customers when your case took place?
~wontplayaces: Yeah. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Sharp, and if so, how?
GetHuman: And which of these common Sharp customer issues best describes the reason you wanted to talk to them?
(Shows ~wontplayaces a list of common Sharp problems)
~wontplayaces: "Repairs" was why I was trying to call.
~wontplayaces's review of Sharp customer service
GetHuman: So how would you sum up your experience for GetHuman's Sharp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wontplayaces: First Contacted them on June **th that my ** inch aquos tv had a problem and yet here it is almost in August and my tv still isnt working. How long should a person be forced to wait. Sharp has continually drug their feet and I am appalled at the level of service I have seen throughout this ordeal. I can assure you that I am telling everyone about this fiasco and I will never for the rest of my life purchase anything with the Sharp name. They should be ashamed.
GetHuman: Let's quantify your experience contacting Sharp. On a scale of 1 to 5, how easy is it go get help on a Sharp problem?
~wontplayaces: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wontplayaces: I'd give them a one out of five on communication.
GetHuman: And what about Sharp's ability to quickly and effectively address your problem?
~wontplayaces: For that I would say three out of five.
GetHuman: And finally- any advice for other Sharp customers?
~wontplayaces: Call them early in the day or late. Don't forget any personal or account information you might need for Sharp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wontplayaces taken from his Sharp customer service problem that occurred on October 31st, 2017.