Sharp: No way to reach them. Their phone "customer ***...
A Sharp customer review by GetHuman user ~Returning the TV from November 27th, 2017
Background on ~Returning the TV's case
GetHuman: ~Returning the TV - can you tell our other Sharp customers when your case took place?
~Returning the TV: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Sharp, and if so, how?
GetHuman: And which of these common Sharp customer issues best describes the reason you wanted to talk to them?
(Shows ~Returning the TV a list of common Sharp problems)
~Returning the TV: "Where to buy" was why I was trying to call.
~Returning the TV's review of Sharp customer service
GetHuman: So how would you sum up your experience for GetHuman's Sharp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Returning the TV: No way to reach them. Their phone "customer assistance center" is closed at * p.m. on a Tuesday night. Their "live chat" customer service gives a default non-answer. I bought a TV from them via Amazon and will be returning it because they aren't available for a simple set up question. Sharp hat no customer service.
GetHuman: Let's quantify your experience contacting Sharp. On a scale of 1 to 5, how easy is it go get help on a Sharp problem?
~Returning the TV: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Returning the TV: I'd give them a one out of five on communication.
GetHuman: And what about Sharp's ability to quickly and effectively address your problem?
~Returning the TV: For that I would say four out of five.
GetHuman: And finally- any advice for other Sharp customers?
~Returning the TV: Call them early in the day or late. Don't forget any personal or account information you might need for Sharp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Returning the TV taken from his Sharp customer service problem that occurred on November 25th, 2017.