Shoedazzle.com: I Have been hold on for ** min reguarding to a...

A Shoedazzle.com customer review by GetHuman user GetHuman-260680 from November 13th, 2017

Background on GetHuman-260680's case

GetHuman: GetHuman-260680 - can you tell our other Shoedazzle.com customers when your case took place?
GetHuman-260680: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Shoedazzle.com, and if so, how?
GetHuman-260680: I used the 888-508-1888 number I found for on the GetHuman Shoedazzle.com customer phone number page I was on: Shoedazzle.com Customer Service Phone Number
GetHuman: And which of these common Shoedazzle.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260680 a list of common Shoedazzle.com problems)
GetHuman-260680: "Track order" was why I was trying to call.

GetHuman-260680's review of Shoedazzle.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Shoedazzle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260680: I Have been hold on for ** min reguarding to a purchase I never received. But they took the funds thou.
GetHuman: Let's quantify your experience contacting Shoedazzle.com. On a scale of 1 to 5, how easy is it go get help on a Shoedazzle.com problem?
GetHuman-260680: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260680: I'd give them a two out of five on communication.
GetHuman: And what about Shoedazzle.com's ability to quickly and effectively address your problem?
GetHuman-260680: For that I would say five out of five.
GetHuman: And finally- any advice for other Shoedazzle.com customers?
GetHuman-260680: Call them early in the day or late. Don't forget any personal or account information you might need for Shoedazzle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260680 taken from his Shoedazzle.com customer service problem that occurred on November 11th, 2017.

Shoedazzle.com

2.00 of 5 stars | 4 reviews

GetHuman-260680's Shoedazzle.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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