Shoedazzle.com: I had to call for two months! No one would ever...
A Shoedazzle.com customer review by GetHuman user ~allison from November 15th, 2017
Background on ~allison's case
GetHuman: ~allison - can you tell our other Shoedazzle.com customers when your case took place?
~allison: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Shoedazzle.com, and if so, how?
GetHuman: And which of these common Shoedazzle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~allison a list of common Shoedazzle.com problems)
~allison: "Complaint" was why I was trying to call.
~allison's review of Shoedazzle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shoedazzle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~allison: I had to call for two months! No one would ever answer the phone when you hit prompt * and I kept getting a voice mail! PLEASE. I am very disappointed and have written and Email but highly doubt I will hear back! The site is completely misleading and they have charged me now for months without me ordering any more shoes and I was told I could get a *.** pair! Should have known to good to be true and the HORRIBLE customer service goes along with my horrible experience!!
GetHuman: Let's quantify your experience contacting Shoedazzle.com. On a scale of 1 to 5, how easy is it go get help on a Shoedazzle.com problem?
~allison: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~allison: I'd give them a three out of five on communication.
GetHuman: And what about Shoedazzle.com's ability to quickly and effectively address your problem?
~allison: For that I would say four out of five.
GetHuman: And finally- any advice for other Shoedazzle.com customers?
~allison: Call them early in the day or late. Don't forget any personal or account information you might need for Shoedazzle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~allison taken from his Shoedazzle.com customer service problem that occurred on November 11th, 2017.