Simple Mobile: great company.... if you think you deserve a be...
A Simple Mobile customer review by GetHuman user ~stop crying from November 14th, 2017
Background on ~stop crying's case
GetHuman: ~stop crying - can you tell our other Simple Mobile customers when your case took place?
~stop crying: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~stop crying a list of common Simple Mobile problems)
~stop crying: "Lost or Stolen Phone" was why I was trying to call.
~stop crying's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stop crying: great company.... if you think you deserve a better company go and get a contract with verizon "its cheap"
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~stop crying: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stop crying: I'd give them a one out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~stop crying: For that I would say five out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~stop crying: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stop crying taken from his Simple Mobile customer service problem that occurred on November 10th, 2017.