Simple Mobile: purchase a sim chip plus $**. plan.. on dec...
A Simple Mobile customer review by GetHuman user ~bad taste in mouth from November 14th, 2017
Background on ~bad taste in mouth's case
GetHuman: ~bad taste in mouth - can you tell our other Simple Mobile customers when your case took place?
~bad taste in mouth: Sure. It was morning, on November 11th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~bad taste in mouth a list of common Simple Mobile problems)
~bad taste in mouth: "Setup service" was why I was trying to call.
~bad taste in mouth's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bad taste in mouth: purchase a sim chip plus $**. plan.. on dec ** *It is now jan *.. they have no way of tracking your package and it takes ** days for refund.. waiste of time Injust hope i eventually get my money back...piece of ****.. hope u have a better experience ..
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~bad taste in mouth: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bad taste in mouth: I'd give them a one out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~bad taste in mouth: For that I would say two out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~bad taste in mouth: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bad taste in mouth taken from his Simple Mobile customer service problem that occurred on November 11th, 2017.