Sirius/XM: After calling other numbers for Sirius*xm radio...
A Sirius/XM customer review by GetHuman user ~sr. golfer from November 25th, 2017
Background on ~sr. golfer's case
GetHuman: ~sr. golfer - can you tell our other Sirius/XM customers when your case took place?
~sr. golfer: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Sirius/XM, and if so, how?
GetHuman: And which of these common Sirius/XM customer issues best describes the reason you wanted to talk to them?
(Shows ~sr. golfer a list of common Sirius/XM problems)
~sr. golfer: "Complaint" was why I was trying to call.
~sr. golfer's review of Sirius/XM customer service
GetHuman: So how would you sum up your experience for GetHuman's Sirius/XM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sr. golfer: After calling other numbers for Sirius*xm radio and repeatedly getting transferred without anyone resolving my problem, I finally tried this number, spoke to Dyce in the Phillipines, and he resolved the issue within * minutes.
GetHuman: Let's quantify your experience contacting Sirius/XM. On a scale of 1 to 5, how easy is it go get help on a Sirius/XM problem?
~sr. golfer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sr. golfer: I'd give them a one out of five on communication.
GetHuman: And what about Sirius/XM's ability to quickly and effectively address your problem?
~sr. golfer: For that I would say four out of five.
GetHuman: And finally- any advice for other Sirius/XM customers?
~sr. golfer: Call them early in the day or late. Don't forget any personal or account information you might need for Sirius/XM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sr. golfer taken from his Sirius/XM customer service problem that occurred on November 17th, 2017.