Six Flags: I have called **x's and left several messages i...

A Six Flags customer review by GetHuman user ~EbonieLynch from November 21st, 2017

Background on ~EbonieLynch's case

GetHuman: ~EbonieLynch - can you tell our other Six Flags customers when your case took place?
~EbonieLynch: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Six Flags, and if so, how?
~EbonieLynch: I used the 301-249-1500 number I found for on the GetHuman Six Flags customer phone number page I was on: Six Flags Customer Service Phone Number
GetHuman: And which of these common Six Flags customer issues best describes the reason you wanted to talk to them?
(Shows ~EbonieLynch a list of common Six Flags problems)
~EbonieLynch: "Complaint" was why I was trying to call.

~EbonieLynch's review of Six Flags customer service

GetHuman: So how would you sum up your experience for GetHuman's Six Flags customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EbonieLynch: I have called **x's and left several messages in regards to Six Flags debiting my account when my membership has been cancelled. I am consistently getting a recording and no return phone calls.
GetHuman: Let's quantify your experience contacting Six Flags. On a scale of 1 to 5, how easy is it go get help on a Six Flags problem?
~EbonieLynch: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EbonieLynch: I'd give them a one out of five on communication.
GetHuman: And what about Six Flags's ability to quickly and effectively address your problem?
~EbonieLynch: For that I would say one out of five.
GetHuman: And finally- any advice for other Six Flags customers?
~EbonieLynch: Call them early in the day or late. Don't forget any personal or account information you might need for Six Flags to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EbonieLynch taken from his Six Flags customer service problem that occurred on November 14th, 2017.

Six Flags

1.50 of 5 stars | 19 reviews

~EbonieLynch's Six Flags Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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