Six Flags: Lost and found
A Six Flags customer review by GetHuman user GetHuman-darrenjp from December 8th, 2017
Background on GetHuman-darrenjp's case
GetHuman: GetHuman-darrenjp - can you tell our other Six Flags customers when your case took place?
GetHuman-darrenjp: Yup. It was afternoon, on November 30th.
GetHuman: Did you reach out to Six Flags, and if so, how?
GetHuman: And which of these common Six Flags customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-darrenjp a list of common Six Flags problems)
GetHuman-darrenjp: "Account issue" was why I was trying to call.
GetHuman-darrenjp's review of Six Flags customer service
GetHuman: So how would you sum up your experience for GetHuman's Six Flags customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-darrenjp: Lost and found
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-darrenjp: Submitted a claim online but they haven't found my phone. I was able to locate my phone and have a PDF map of its location, but I can't get someone on the phone to send the PDF to.
GetHuman: Let's quantify your experience contacting Six Flags. On a scale of 1 to 5, how easy is it go get help on a Six Flags problem?
GetHuman-darrenjp: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-darrenjp: I'd give them a three out of five on communication.
GetHuman: And what about Six Flags's ability to quickly and effectively address your problem?
GetHuman-darrenjp: For that I would say four out of five.
GetHuman: And finally- any advice for other Six Flags customers?
GetHuman-darrenjp: Call them early in the day or late. Don't forget any personal or account information you might need for Six Flags to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-darrenjp taken from his Six Flags customer service problem that occurred on November 30th, 2017.