Six Flags: Thrown out last year for rest of the yearn now...
A Six Flags customer review by GetHuman user GetHuman-tirado from December 3rd, 2017
Background on GetHuman-tirado's case
GetHuman: GetHuman-tirado - can you tell our other Six Flags customers when your case took place?
GetHuman-tirado: Yeah. It was evening, on November 26th.
GetHuman: Did you reach out to Six Flags, and if so, how?
GetHuman: And which of these common Six Flags customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tirado a list of common Six Flags problems)
GetHuman-tirado: "Complaint" was why I was trying to call.
GetHuman-tirado's review of Six Flags customer service
GetHuman: So how would you sum up your experience for GetHuman's Six Flags customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tirado: Thrown out last year for rest of the yearn now they won't let me in this year
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-tirado: Last year I got thrown out I had my husband in the pool area with my * daughters and * year old grandson and my little boy that is non verbal and severely autistic he like to hit Pinochet and pull hair I went to the front to meet my older son and daughter to buy her a day pass but she is a wimp so when I came out I was messing with her saying that we were going to sneak her in there was a worker near by he heard me I was only saying that cause she makes weird faces well I went to the cabana to buy her day pass there was only one open and a long line I could not stay there that long do to my husband needed help so I went threw to where you show your pass I started to take out my pass he told us you are good go threw me and my daughter were now waiting on my son on the other side I was telling her we can buy your day pass over there the line was not bad that's when the worker came up to me and took us to the office I told him that my husband was at the pool with all the kids and one has sever disabilitys he said it would be quick but they took over * hours then had me give him my pass they kept my pass and told me I was kick out for the rest of that year I call to make sure I can go and they said no I don't understand I was playing with my daughter he didn't give us a chance to see if we were going to get the pass he seen me pointing to the building and telling her we can get her pass there then they said I can't go for the rest of that year now they changes that up too they won't let me speak to anyone in charge either
GetHuman: Let's quantify your experience contacting Six Flags. On a scale of 1 to 5, how easy is it go get help on a Six Flags problem?
GetHuman-tirado: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tirado: I'd give them a three out of five on communication.
GetHuman: And what about Six Flags's ability to quickly and effectively address your problem?
GetHuman-tirado: For that I would say one out of five.
GetHuman: And finally- any advice for other Six Flags customers?
GetHuman-tirado: Call them early in the day or late. Don't forget any personal or account information you might need for Six Flags to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tirado taken from his Six Flags customer service problem that occurred on November 26th, 2017.