I was at Sleep Inn on Plantation Dr Macon Ga, a...

A Sleep Inn customer review by GetHuman user GetHuman-429361 from November 24th, 2017

Background on GetHuman-429361's case

GetHuman: GetHuman-429361 - can you tell our other Sleep Inn customers when your case took place?
GetHuman-429361: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Sleep Inn, and if so, how?
GetHuman-429361: I used the 800-300-8800 number I found for on the GetHuman Sleep Inn customer phone number page I was on: Sleep Inn Customer Service Phone Number
GetHuman: And which of these common Sleep Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429361 a list of common Sleep Inn problems)
GetHuman-429361: "Insurance claim" was why I was trying to call.

GetHuman-429361's review of Sleep Inn customer service

GetHuman: So how would you sum up your experience for GetHuman's Sleep Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429361: I was at Sleep Inn on Plantation Dr Macon Ga, at *:** pm. The front desk black female from Panama was very RUDE, disrespectful. She used cursed words. She refused to book my reservation. I would like to file a complaint against her asap. My number is *** *** ****. My name is Linn. She accused me of fraudulent situation. She needs customer service trsining.
GetHuman: Let's quantify your experience contacting Sleep Inn. On a scale of 1 to 5, how easy is it go get help on a Sleep Inn problem?
GetHuman-429361: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429361: I'd give them a four out of five on communication.
GetHuman: And what about Sleep Inn's ability to quickly and effectively address your problem?
GetHuman-429361: For that I would say three out of five.
GetHuman: And finally- any advice for other Sleep Inn customers?
GetHuman-429361: Call them early in the day or late. Don't forget any personal or account information you might need for Sleep Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429361 taken from his Sleep Inn customer service problem that occurred on November 19th, 2017.

Sleep Inn

1.00 of 5 stars | 3 reviews

GetHuman-429361's Sleep Inn Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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