Issue with Sleep Inn
A Sleep Inn customer review by GetHuman user GetHuman-maddielo from December 5th, 2017
Background on GetHuman-maddielo's case
GetHuman: GetHuman-maddielo - can you tell our other Sleep Inn customers when your case took place?
GetHuman-maddielo: Yes I can. It was evening, on November 29th.
GetHuman: Did you reach out to Sleep Inn, and if so, how?
GetHuman: And which of these common Sleep Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-maddielo a list of common Sleep Inn problems)
GetHuman-maddielo: "Insurance claim" was why I was trying to call.
GetHuman-maddielo's review of Sleep Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Sleep Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-maddielo: Issue with Sleep Inn
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-maddielo: The pictures of the room were so much nicer than the room actually was. The furniture matched and that's about it. Gross and we had some sort of bites after staying there.
GetHuman: Let's quantify your experience contacting Sleep Inn. On a scale of 1 to 5, how easy is it go get help on a Sleep Inn problem?
GetHuman-maddielo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-maddielo: I'd give them a two out of five on communication.
GetHuman: And what about Sleep Inn's ability to quickly and effectively address your problem?
GetHuman-maddielo: For that I would say one out of five.
GetHuman: And finally- any advice for other Sleep Inn customers?
GetHuman-maddielo: Call them early in the day or late. Don't forget any personal or account information you might need for Sleep Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-maddielo taken from his Sleep Inn customer service problem that occurred on November 29th, 2017.
1.00 of 5 stars | 3 reviews
GetHuman-maddielo's Sleep Inn Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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