South Jersey Gas: tried for over a month to contact S.J*Gas on ho...
A South Jersey Gas customer review by GetHuman user ~dervil dog from November 25th, 2017
Background on ~dervil dog's case
GetHuman: ~dervil dog - can you tell our other South Jersey Gas customers when your case took place?
~dervil dog: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~dervil dog a list of common South Jersey Gas problems)
~dervil dog: "Change appointment" was why I was trying to call.
~dervil dog's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dervil dog: tried for over a month to contact S.J*Gas on hold over ** min. * times can't beleive theyare in biusiness
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~dervil dog: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dervil dog: I'd give them a three out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~dervil dog: For that I would say one out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~dervil dog: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dervil dog taken from his South Jersey Gas customer service problem that occurred on November 15th, 2017.