Southern Connecticut Gas: **** of a note you have to wait an hour to get...
A Southern Connecticut Gas customer review by GetHuman user ~pissed off from November 16th, 2017
Background on ~pissed off's case
GetHuman: ~pissed off - can you tell our other Southern Connecticut Gas customers when your case took place?
~pissed off: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Southern Connecticut Gas, and if so, how?
GetHuman: And which of these common Southern Connecticut Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common Southern Connecticut Gas problems)
~pissed off: "Meter reading" was why I was trying to call.
~pissed off's review of Southern Connecticut Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern Connecticut Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: **** of a note you have to wait an hour to get to a live person. "How to do more with less" ***** the customer, still waiting to get to a live person. Always have extremely high call volume. call me @***-***-**** when things slow down.
GetHuman: Let's quantify your experience contacting Southern Connecticut Gas. On a scale of 1 to 5, how easy is it go get help on a Southern Connecticut Gas problem?
~pissed off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Southern Connecticut Gas's ability to quickly and effectively address your problem?
~pissed off: For that I would say three out of five.
GetHuman: And finally- any advice for other Southern Connecticut Gas customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Southern Connecticut Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his Southern Connecticut Gas customer service problem that occurred on November 10th, 2017.