Southern Electric: Tried many times on the **** *** **** number...
A Southern Electric customer review by GetHuman user GetHuman-332154 from November 19th, 2017
Background on GetHuman-332154's case
GetHuman: GetHuman-332154 - can you tell our other Southern Electric customers when your case took place?
GetHuman-332154: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Southern Electric, and if so, how?
GetHuman: And which of these common Southern Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-332154 a list of common Southern Electric problems)
GetHuman-332154: "Book appointment" was why I was trying to call.
GetHuman-332154's review of Southern Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-332154: Tried many times on the **** *** **** number - always a ** minute wait. Got through this in * minutes, much better
GetHuman: Let's quantify your experience contacting Southern Electric. On a scale of 1 to 5, how easy is it go get help on a Southern Electric problem?
GetHuman-332154: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-332154: I'd give them a five out of five on communication.
GetHuman: And what about Southern Electric's ability to quickly and effectively address your problem?
GetHuman-332154: For that I would say five out of five.
GetHuman: And finally- any advice for other Southern Electric customers?
GetHuman-332154: Call them early in the day or late. Don't forget any personal or account information you might need for Southern Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-332154 taken from his Southern Electric customer service problem that occurred on November 15th, 2017.