Spirit Air: VERY ANNOYED I COULD NOT REACH ANYONE!!! THIS A...
A Spirit Air customer review by GetHuman user ~Annoyed Ex customer from November 15th, 2017
Background on ~Annoyed Ex customer's case
GetHuman: ~Annoyed Ex customer - can you tell our other Spirit Air customers when your case took place?
~Annoyed Ex customer: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed Ex customer a list of common Spirit Air problems)
~Annoyed Ex customer: "Change booking" was why I was trying to call.
~Annoyed Ex customer's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed Ex customer: VERY ANNOYED I COULD NOT REACH ANYONE!!! THIS AIRLINE IS A PAIN IN MY ***!!!! I HATE EVERYTHING ABOUT THIS AIRLINE AND JET BLUE OR SOME OTHER AIRLINE WILL BE GETTING MY MONEY SINCE I WILL NO LONGER TRAVEL WITH THIS PIECE OF **** THAT SHOULD NOT EVEN BE CALLED AN AIRLINE!!! THERE IS NO CUSTOMER SUPPORT! ALL THE *** "SPIRIT NUMBERS" JUST KEEP YOU GOING AROUND IN CIRCLES!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Annoyed Ex customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed Ex customer: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Annoyed Ex customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Annoyed Ex customer: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed Ex customer taken from his Spirit Air customer service problem that occurred on November 6th, 2017.