Spotify: I want ** free days cause I love the serviceand...
A Spotify customer review by GetHuman user ~damien huff from November 24th, 2017
Background on ~damien huff's case
GetHuman: ~damien huff - can you tell our other Spotify customers when your case took place?
~damien huff: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Spotify, and if so, how?
GetHuman: And which of these common Spotify customer issues best describes the reason you wanted to talk to them?
(Shows ~damien huff a list of common Spotify problems)
~damien huff: "Account access" was why I was trying to contact.
~damien huff's review of Spotify customer service
GetHuman: So how would you sum up your experience for GetHuman's Spotify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~damien huff: I want ** free days cause I love the serviceand the customer service is terrible.It makes me not want it aanymore
GetHuman: Let's quantify your experience contacting Spotify. On a scale of 1 to 5, how easy is it go get help on a Spotify problem?
~damien huff: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~damien huff: I'd give them a two out of five on communication.
GetHuman: And what about Spotify's ability to quickly and effectively address your problem?
~damien huff: For that I would say one out of five.
GetHuman: And finally- any advice for other Spotify customers?
~damien huff: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spotify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~damien huff taken from his Spotify customer service problem that occurred on November 20th, 2017.